1. Introduction

These Terms of Service ("Terms") govern the use of the services provided by WhiteDog Software, SIA ("Company", "we", "our", "us").

Our service provides a relationship assistant designed to help sales representatives capture, organize, and manage insights from customer interactions, including interactions conducted through messaging platforms such as WhatsApp.

By accessing or using the service, you agree to these Terms.

2. Description of the Service

The service provides tools that help users:

• manage customer communication
• capture relationship insights from conversations
• generate summaries, reminders, and follow-ups
• organize interaction history
• integrate communication data with CRM or productivity systems

Some functionality may rely on integrations with third-party services such as WhatsApp.

3. Third-Party Services

Our service may integrate with third-party platforms including the WhatsApp Business Platform operated by Meta Platforms, Inc.

Your use of such services is subject to the terms and policies of those third-party providers. We are not responsible for the operation or policies of third-party services.

4. User Responsibilities

Users agree to:

• use the service in compliance with applicable laws
• comply with messaging platform policies, including WhatsApp messaging policies
• obtain any necessary consent before communicating with individuals through messaging platforms
• not use the service for spam, harassment, or unlawful activity

5. Data and Content

Users are responsible for the content of messages and information processed through the service.

The Company processes such data solely to provide the service, improve functionality, and support integrations.

Handling of personal information is described in our Privacy Policy.

6. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted or error-free operation.

The service may be modified, updated, or temporarily unavailable due to maintenance, technical issues, or improvements.

7. Limitation of Liability

To the extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the service.

8. Termination

We may suspend or terminate access to the service if users violate these Terms or applicable policies.

Users may stop using the service at any time.

9. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with the revised date.

Continued use of the service after updates constitutes acceptance of the revised Terms.

10. Contact

For questions regarding these Terms, please contact:

WhiteDog Software, SIA
Email: hello@stayclosecrm.com